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Business Architecture Model Adapted to Predictive Analysis for Customer's Increasing of SMEs of Furnitures Industry through Digital Tools

机译:经营架构模型适用于客户通过数字工具增加家具行业中小企业中小企业的预测分析

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More than 50% of micro and small enterprises (SMEs) in Peru are at risk of disappearing owing to a lack of customers because they are failing to take advantage of newly developed digital tools. This hinders SMEs operating within the furniture industry from attracting new customers, lowering their sales to minimum levels. Therefore, our study aims to solve the problem through a business architecture model that allows for the use of digital tools and predictive analyses, which will define a new sales channel that allows for the identification of customer tastes and the creation of new marketing and sales strategies. For this purpose, we conducted a study that allowed us to validate the proposal made to SMEs operating in this sector. As the results showed, sales experienced a 10% annual increase by the end of the study owing to the alternative provided.
机译:由于缺乏客户,秘鲁的超过50%的微型和小型企业(中小企业)有可能消失的风险,因为他们未能利用新开发的数字工具。这种阻碍中小企业在家具行业内运营吸引新客户,将销售降至最低水平。因此,我们的研究旨在通过允许使用数字工具和预测分析的商业架构模型来解决问题,这将定义一个新的销售渠道,该渠道允许确定客户品味和创建新的营销和销售策略。为此目的,我们进行了一项研究,使我们能够验证为在本行业中运营的中小企业所作的提案。结果表明,由于所提供的替代方案,销售额在研究结束时经历了10%的年度增加。

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