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The psychometric and interpretative analyses for assessing the end-user computing satisfaction questionnaire

机译：评估最终用户计算满意度问卷的心理分析和解释分析

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摘要

Assessment of a questionnaire is one of the significant stages of the information system (IS) survey studies, especially which adopt the instrument from the previous works. It is related to what the new questionnaire is appropriate to the studies. Besides, it is clear that the IS research fields have been growing since the early era and the contextual differences among the industrial sectors and countries, the methodological questionnaire assessment literature also relatively seems on the limited number. Accordingly, studies on this topic are still indispensable. The purposes of this study were to assess the psychometric properties of the end-user computing satisfaction (EUCS) questionnaire and to understand the instrument by considering the responsiveness and cognition of the respondents. The objectives were to perform the assessments based on the respondent perceptions and the researcher perspectives. The population was the users of an Academic Information System (AIS) in the sampled university in Indonesia. The samples were collected using the blended survey. The partial least squares structural equation modeling (PLS-SEM) and brainstorming techniques were implemented sequentially in the analysis stage. The results revealed 8 of the 38 questions were recommended to be rejected. The study may not contribute theoretically to the field; but it may share the practical and methodological points of the EUCS questionnaire assessment.
机译：问卷的评估是信息系统（IS）调查研究的重要阶段之一，尤其是采用以前工作中的工具。这与新的调查表适合该研究的内容有关。此外，很明显，自早期以来，信息系统研究领域一直在增长，并且工业部门和国家之间的环境差异很大，方法学问卷评估文献的数量也相对较少。因此，关于该主题的研究仍然是必不可少的。这项研究的目的是评估最终用户计算满意度（EUCS）问卷的心理计量学特性，并通过考虑受访者的反应能力和认知程度来了解该工具。目的是根据受访者的看法和研究人员的观点进行评估。人口是印度尼西亚抽样大学中的一个学术信息系统（AIS）的用户。使用混合调查收集样本。在分析阶段相继实施了偏最小二乘结构方程模型（PLS-SEM）和头脑风暴技术。结果显示，建议拒绝38个问题中的8个。该研究可能在理论上对该领域没有贡献;但它可能会共享EUCS问卷评估的实践和方法论要点。

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