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Development of Blood Donation Activity Support System on Service Design Thinking

机译:基于服务设计思想的献血活动支持系统开发

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To maintain and increase the number of blood donors, we introduced a new framework that focuses on service design, developed a blood donation promotion application, and constructed a donor support system. Considering the service design thinking, we were able to construct a donor support system based on the overall nature including stakeholders that could not be derived from the conventional planned behavior model. In addition, we conducted a survey on awareness concerning blood donation promotion application, and from the result/consideration, we were able to learn the problem of newly improving the public relations part of the application in order to connect the research result to the maintenance and increase of the number of blood donors.
机译:为了维持和增加献血者的数量,我们引入了以服务设计为重点的新框架,开发了献血促进应用程序,并构建了献血者支持系统。考虑到服务设计思想,我们能够基于整体性质(包括不能从常规计划行为模型中得出的利益相关者)构建捐助者支持系统。此外,我们对献血促进应用程序的意识进行了调查,从结果/考虑方面,我们能够学习到新改进应用程序的公共关系部分的问题,以便将研究结果与维护和维护联系起来。献血者数量增加。

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