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首页> 外文会议>International Conference on Information and Communication Technologies for Disaster Management >Bringing technology and humanitarian values together: A framework to design and assess humanitarian information systems
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Bringing technology and humanitarian values together: A framework to design and assess humanitarian information systems

机译：将技术和人道主义价值观融合在一起：设计和评估人道主义信息系统的框架

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Designing information systems (IS) in support of humanitarian work has been a challenge widely pursued for decades. However, one aspect that has been undervalued within systems design is the role of the underpinning humanitarian values and culture as part of system effectiveness. Further, it remains understudied how we might incorporate those values into the information system design process. We address both these aspects by 1) analyzing humanitarian values of effectiveness as they impact information systems design, and 2) incorporating humanitarian values as part of the design criteria. In this paper, we present the idea that the “maturity” of an IS design to be effective for the humanitarian context is assessed by how well it incorporates humanitarian values. Therefore, we move away from a product-centered design towards an approach, which features the socio-technical relationship. We present a maturity matrix, which aims to translate and communicate humanitarian effectiveness into the design and development terminology used by technology designers. This matrix is housed within a participatory framework that allows for the development of trust and shared understanding between these two domains. The framework serves as a road-map for designers and humanitarian agencies to adapt the IS design and development process to better accommodate the IS needs of the humanitarian mission, its values, and culture.
机译：设计支持人道主义工作的信息系统（IS）是数十年来广泛追求的挑战。但是，系统设计中被低估的一个方面是，人道主义价值观和文化作为系统有效性的一部分所起的作用。此外，我们仍在研究如何将这些价值纳入信息系统设计过程。我们通过以下两个方面来解决这两个方面：1）分析影响信息系统设计的有效性的人道主义价值观，以及2）将人道主义价值观纳入设计标准的一部分。在本文中，我们提出一种想法，即通过对人道主义价值观的融合程度来评估IS设计对于人道主义环境有效的“成熟度”。因此，我们从以产品为中心的设计转向具有社会技术关系的方法。我们提出了一个成熟度矩阵，该矩阵旨在将人道主义效力转化并传达给技术设计师所使用的设计和开发术语。该矩阵位于一个参与性框架内，该框架允许在这两个域之间建立信任和共享理解。该框架是设计师和人道主义机构调整信息系统设计和开发流程的路线图，以更好地适应人道主义使命的信息系统需求，其价值观和文化。

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