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Key Drivers and Critical Success Factors in the Technology Adoption and Use by Asia-Pacific SMEs

机译:亚太地区中小企业技术采用和使用的主要驱动因素和关键成功因素

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It is widely accepted that small and medium enterprises (SMEs) serve as the engines of economies around world. Thus, governments increase their financial aid to develop and sustain them in the effort to stimulate the economy as a whole. Nonetheless, SMEs remain deficient in many resources, financial and otherwise. It is thus important for SME policy makers, advocates and researchers to study how SMEs around the world manage to overcome operational problems due to, and in spite of, their size. Employing the content analysis technique in analysing all current and peerreviewed papers from an extensive collection of journal databases, this study found that across all literature, market forces, organisational factors and external change agents are the key drivers in the adoption of technology by Asia-Pacific SMEs. Other studies in the literature focus on the factors that lead to their successful implementation of technology, and these are: small size and young age of the firm, user training, business and government ties, previous technological experience, length of use of the technology, user satisfaction, and location of the facilities and mentoring. Further, the benefits of improved performance should encourage any SME to invest in new technologies combined with user training. Meanwhile, technology developers as well as managers implementing technology-based projects concerning SMEs should plan or design their projects with the user in mind.
机译:广泛接受的是,中小企业(中小企业)作为世界各地经济的发动机。因此,政府增加了他们的财政援助,以发展和维持他们,以促进整个经济。尽管如此,中小企业仍然缺乏许多资源,财务,否则。因此,对于中小企业政策制定者,倡导者和研究人员来说,研究世界各地的中小企业如何设法克服运营问题,而且尽管他们的规模仍然存在。采用内容分析技术在分析所有当前和PEERREVIED文件中,从广泛的期刊数据库中分析所有当前和PEERREVIED文件,这项研究发现,在所有文献,市场力量,组织因素和外部变革代理商上都是通过亚太地区采用技术的主要驱动因素中小企业。文献中的其他研究侧重于导致其成功实施技术的因素,这些是:小型和年​​龄的公司,用户培训,商业和政府联系,以前的技术经验,技术的使用寿命,用户满意度和设施的位置和指导。此外,改善绩效的好处应鼓励任何中小企业投资新技术,结合用户培训。与此同时,技术开发商以及实施有关中小企业的技术的项目的管理人员应考虑到用户设计或设计其项目。

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