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A Goal-Driven Framework in Support of Knowledge Management

机译：目标驱动的框架，支持知识管理

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Knowledge management nowadays usually focuses on the choice among some models or methodologies as a whole, but not on some specific, quantitative contributions of particular goals of the organization. Such a simplification misses some important chances for knowledge integration and transformation. What's worse, this simplification depresses the motivation of team members to accumulate and use the knowledge. In this paper, we propose a knowledge management framework which features in its goal-driven philosophy to manage project development, organize the knowledge and effectively integrate the knowledge management process into the development process. This method helps software project teams comprehensively and systematically identify and track knowledge management goals as far as possible. With a common framework, an organization is able to exchange knowledge and expertise within itself, which helps to glue the company together; while at the same time ensures that knowledge is shared over time so that the company benefits from past experience. Team members come to a common understanding on how to accumulate knowledge by establishing goals and corresponding solutions to meet the goals, and this consensus and clear vision on knowledge management motivates members to create knowledge and reduce the "gulf" between knowledge creation and application. It was successfully applied in several projects of different companies. The framework helps them establish an initial knowledge and experience repository. Software engineers are able to have more information available than they could understand and apply.
机译：如今，知识管理通常侧重于整体上从某些模型或方法中进行选择，而不是针对组织特定目标的某些特定的，定量的贡献。这样的简化错过了一些知识整合和转化的重要机会。更糟糕的是，这种简化降低了团队成员积累和使用知识的动力。在本文中，我们提出了一个知识管理框架，该框架以目标驱动的哲学为特征，以管理项目开发，组织知识并将知识管理过程有效地集成到开发过程中。这种方法可以帮助软件项目团队尽可能全面，系统地识别和跟踪知识管理目标。在一个通用框架下，组织能够在自身内部交换知识和专业知识，这有助于将公司粘合在一起;同时确保随着时间的流逝共享知识，从而使公司从过去的经验中受益。团队成员就如何通过建立目标和实现目标的相应解决方案来积累知识达成了共识，并且对知识管理的这种共识和清晰的愿景激励着成员创造知识并减少知识创造与应用之间的“鸿沟”。它已成功应用于不同公司的多个项目中。该框架可帮助他们建立初步的知识和经验库。软件工程师能够获得比他们理解和应用更多的信息。

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