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Firm-level Evidence of Business Value of IT - A Case Study

机译:企业级IT业务价值的证据-案例研究

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Information technology (IT) is an essential part of organizations and significant investments are made in IT. Despite investment and enormous improvements in IT, quantifying the business benefits and value generated by such investments has been a challenge not only for practitioners but also for the academic researchers. While extensive work has been done in developing theoretical frameworks relating to the business value of IT, challenges remain in implementing a practical model to derive business value generated by these investments at a firm level. Our work focuses on a practical unified model that integrates both resource based view concepts and competitive strategy perspectives to derive the IT business value generation and compare it using industry benchmarks. We use a case study approach to exemplify how firm level data can be utilized to provide such insights on IT business value.
机译:信息技术(IT)是组织的重要组成部分,并且对IT进行了大量投资。尽管进行了投资和IT方面的巨大改进,但量化此类投资所产生的业务收益和价值不仅对从业人员而且对学术研究人员都是一个挑战。尽管在开发与IT业务价值相关的理论框架方面已经进行了广泛的工作,但是在实施实用模型以在公司层面上获得这些投资所产生的业务价值方面仍然存在挑战。我们的工作集中在一个实用的统一模型上,该模型将基于资源的视图概念和竞争策略的观点相集成,以获取IT业务价值的产生并使用行业基准进行比较。我们使用案例研究方法来举例说明如何利用公司级数据来提供有关IT业务价值的见解。

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