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Getting it Right: A Model for Compliance Assessment

机译:正确处理:合规性评估模型

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摘要

Compliance is important for organisations but models and tools to aid understanding of compliance behaviour is limited. This paper argues that the understanding of the interaction between subjects and objects and their intention to comply with requirements of rules and regulations may be a predictor of compliance behaviour. Thus, a Conceptual Compliance Assessment Model (CAM) is developed by extension of Technology Acceptance Model and Activity theory for assessment of compliance behaviour. Data collected and evaluated showed that the awareness and understanding of the mediational tool is critical in realizing the outcome. It also showed that other factors like the perceived usefulness, perceived ease of use, the community and the manage¬ment set up also affected compliance behaviour. Essentially, the use of CAM will be useful in assessing the compliance activities of subjects which may aid in formulation of behaviour support systems to improve compliance behaviour.
机译:合规性对于组织很重要,但是有助于理解合规性行为的模型和工具是有限的。本文认为,对主体和客体之间相互作用的理解以及它们遵守规则和法规要求的意图可能是遵守行为的预测指标。因此,通过扩展技术接受模型和活动理论来开发概念合规性评估模型(CAM),以评估合规性行为。收集和评估的数据表明,对中介工具的了解和理解对于实现结果至关重要。它还表明,其他因素(如感知到的有用性,感知到的易用性,社区和管理层的建立)也影响了遵从行为。实质上,使用CAM将有助于评估受试者的依从性活动,这可能有助于制定行为支持系统以改善依从性行为。

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