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Social Media facilitate Compliance Communication in Higher Education Institutions

机译：社交媒体促进了高校的合规沟通

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Managing compliance is never an easy task for the institutions to handle. Over the past decade, regardless of any increasingly expanding range of regulatory regulations that govern the higher ed, the institutional organizations must manage countless compliance obligations without losing focus on the institution’s vision, mission and culture. Any implications of non-compliance warrant major media attention and significant negative consequences. Given that the success rate of institutional’s compliance is highly depending on their reliability communication system. Recent benchmark studies evidenced that higher ed is contemplating the communication system failures between the compliance stakeholders that prevents them from having an effective compliance framework in place. Hence, this paper presents a systematic literature review (SLR) of 26 relevant published studies related to topics in compliance communication dated from 2010 to 2019 to review the problems. By addressing three specific research questions, this SLR shows the following evidence gathered of these studies: (1) an overview of compliance communication challenges in HEIs and aspects which need to be improved, (2) current compliance communication in practice, and (3) the fact on how current social media tools used to facilitate compliance communications. The findings suggest that compliance communication in HEIs still has severe limitations in terms of exercising effective and proactive ongoing oversight on communicating compliance-related issues as an important part of compliance initiatives. However, through correctly identifying and understanding the compliance communication requirements (future work), it is possible to develop an effective social media-based compliance communication model for HEIs.
机译：对于机构而言，管理合规性绝非易事。在过去的十年中，无论管理更高版本的监管法规范围如何不断扩大，机构组织都必须处理无数合规义务，而又不能失去对机构愿景，使命和文化的关注。违规行为的任何暗示都应引起媒体的广泛关注和严重的负面影响。鉴于机构合规的成功率在很大程度上取决于其可靠性通信系统。最近的基准研究表明，更高的版本正在考虑合规风险承担者之间的通信系统故障，从而阻止他们建立有效的合规框架。因此，本文提出了一项系统的文献综述（SLR），其中包含2010年至2019年与合规沟通主题相关的26篇相关已发表的研究文献，以审查这些问题。通过解决三个特定的研究问题，此SLR显示出以下研究收集的证据：（1）概述HEI中的合规沟通挑战以及需要改进的方面;（2）当前实践中的合规沟通;以及（3）当前社交媒体工具如何用于促进合规性沟通的事实。调查结果表明，高校的合规沟通在对合规相关问题进行有效而积极的持续监督方面仍然存在严重局限性，这是合规举措的重要组成部分。但是，通过正确地识别和理解合规沟通要求（未来工作），可以为HEI开发有效的基于社交媒体的合规沟通模型​​。

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