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How Social Media Influencers Affect Consumers' Restaurant Selection: Statistical and Sentiment Analysis

机译:社交媒体影响者如何影响消费者的餐厅选择:统计和情感分析

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Social media influencers can have a deep impact on people's lives; one area on which they have most impact is restaurant choices. There are various aspects to the restaurant experience, the most significant being, in order of importance, food, service, ambiance, price, menu, and décor. In this paper, we aim to define the impact of the influencer on people's choice of restaurant, through statistical analysis of a sample of 1,435 restaurant-goers in Riyadh, demonstrating the impact of Snapchat influencers on their restaurant choices. Moreover, we examine a dataset of 26,000 restaurant reviews from Google Maps and apply sentiment analysis to the Arabic reviews, using a lexicon-based approach and machine learning to identify the main factors that are most important to people when visiting a restaurant.
机译:社交媒体影响者可以对人们的生活产生深远的影响;影响最大的领域之一是餐厅的选择。餐厅体验涉及多个方面,其中最重要的是按重要性,食物,服务,氛围,价格,菜单和装饰排序。在本文中,我们旨在通过对利雅得1,435名就餐者的样本进行统计分析,来确定影响者对人们的餐馆选择的影响,从而展示Snapchat影响者对他们的餐馆选择的影响。此外,我们检查了来自Google Maps的26,000条餐厅评论的数据集,并使用基于词典的方法和机器学习来将情感分析应用于阿拉伯语评论,以识别对人们访问餐厅最重要的主要因素。

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