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Analysis of Bank Branch Performance Using Goal Programming

机译:基于目标规划的银行分行绩效分析

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This study aims to use alternative data on measuring bank branch performance within the NCR in the Philippines. It is also aimed to identify optimal solution in maximizing the bank branches performance as a community while minimizing the operating expense using goal programming approach. It was concluded that bank branch performance in NCR is largely dependent on the number of accounts and number of over-the-counter transactions. The result of this study is very timely as the banks in the country have already started charging its clients for over-the-counter transactions, such as withdrawals and inter-regional deposits. Since the number of over-the-counter transactions has a positive effect on branch performance, the management should think of ways on how it can entice its clients on transacting in the branch instead of using the digital platforms.
机译:这项研究旨在使用替代数据来衡量菲律宾NCR内的银行分支机构绩效。它还旨在确定最佳解决方案,以使用目标编程方法最大程度地提高银行分支机构作为一个社区的绩效,同时最大程度地降低运营费用。得出的结论是,NCR中的银行分行绩效很大程度上取决于帐户数量和场外交易数量。这项研究的结果非常及时,因为该国的银行已经开始向其客户收取非柜台交易的费用,例如提款和区域间存款。由于场外交易的数量对分支机构的业绩产生积极影响,因此管理层应考虑如何吸引客户进行分支机构交易而不是使用数字平台的方法。

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