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E-Framework for Tourism Product Scoring

机译：旅游产品评分电子框架

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摘要

A tourism product score (or rating) biased by beneficial factors impacts other tourists' expectations and product satisfaction. Receiving unbiased scores of tourism products is the challenge in the tourism research field. Our research work, an E-framework for a tourism product scoring system, overcomes the issue of bias. The framework encourages multidisciplinary collaboration between social scientists and engineers to deliver unbiased indicators for tourism products. The system is online and auditable. Fuzzy logic is applied to translate satisfaction feedback into numerical data, which is then used as a product score. This paper presents a design framework and implementation detail called the Tourism Product Scoring System (TPSS). The framework was built based on cloud technology and tested in preproduction. TPSS will benefit the tourism industry by providing a reliable score on tourism products and supporting the tourism standard implementation.
机译：旅游产品评分（或评级）受益因素偏见，影响其他游客的期望和产品满意度。获得无偏见的旅游产品是旅游研究领域的挑战。我们的研究工作是旅游产品评分系统的电子框架克服了偏见问题。该框架鼓励社会科学家和工程师之间的多学科合作，为旅游产品提供无偏见的指标。该系统在线和可审核。模糊逻辑应用于将满意的反馈转换为数字数据，然后将其作为产品分数。本文介绍了称为旅游产品评分系统（TPS）的设计框架和实施细节。该框架是基于云技术建立的，并在预生产中进行测试。 TPSS将通过提供旅游产品的可靠分数并支持旅游标准实施，使旅游业受益。

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