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Visualization for Analyzing Usage Status from Dialogue Systems

机译:通过对话系统分析使用状态的可视化

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Dialogue systems, which give users quick and easy access to required information interactively, have been widely used in various fields. To increase user satisfaction, it is important to analyze usage status in detail after introduction of dialogue systems. However, since usage status is analyzed from a large number of logs and other collected information, it can take much time and effort to find beneficial information. This study proposes a method that utilizes the dialogue system introduced for public relations in universities to support the analysis of usage status by visualization, aiming discovery by intuitive awareness. In the results of evaluation using real data of the dialogue system, a variety of information that matches different purposes and unexpected information were discovered by intuitive awareness and supporting functions.
机译:对话系统使用户能够快速,轻松地交互访问所需信息,已广泛应用于各个领域。为了提高用户满意度,重要的是在引入对话系统之后详细分析使用状态。但是,由于从大量日志和其他收集的信息中分析了使用状态,因此可能需要花费大量时间和精力才能找到有用的信息。这项研究提出了一种方法,该方法利用大学公共关系中引入的对话系统来支持通过可视化对使用状态进行分析,旨在通过直观意识进行发现。在使用对话系统的真实数据进行评估的结果中,通过直观的意识和支持功能,发现了与不同目的匹配的各种信息和意外信息。

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