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首页> 外文会议>International Conference on e-Government >Managing Issues in the Network Age: Blogosphere, SlashDot Effects and Coping Strategies for Public Servants
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Managing Issues in the Network Age: Blogosphere, SlashDot Effects and Coping Strategies for Public Servants

机译：网络时代的问题管理：Blogosphere，SlashDot效应和公务员应对策略

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Conversations in the public sphere are bubbling. The emergence of self-publishing and collaboration tools have created new hotbeds and outlets for issues to grow and mature. The speed and magnitude of blogs create a new dynamic in communication shops. Networks create information cascades that are sometimes unpredictable. Although early research shows that the blogosphere lives and thrives on "groupthink," mapping tools show Internet hubs with unexpected links. Hunting for issues goes beyond mass or micro media monitoring. There is also the opportunity to know stakeholders intimately by poking into their world. New Internet technologies help us go beyond the round up of "usual suspects." The work of issue managers is changing. They think of themselves as people who contribute to ease stakeholders into the policy process, by framing their issues diligently. Issue management is an attitude: it is a skill to bring together people around an issue and to define it in a way that matters to all involved. After listening and framing come information management skills. Simple information management processes ensure that information on specific issues makes it to stakeholders' desktops. Visibility of Government of Canada (GoC) information on specific issues can thus be greatly enhanced. Metadata is key. For example, the GoC Newsroom now provides readers with the option to receive RSS feeds directly to their inbox. Many bloggers also provide their readers with an RSS feed option or post their Weblog URL's onto RSS feed lists under specific topics. There is an opportunity to take advantage of this cascade effect. Public servants are refining their toolkits to keep their ear on the ground and their message present in their stakeholders' minds. This presentation will outline the emerging tools, processes and relationships that will help public servants to excel in this networked environment.
机译：公共领域的对话正在兴起。自我发布和协作工具的出现为问题的增长和成熟创造了新的温床和渠道。博客的速度和规模在传播商店中创造了新的动力。网络会创建有时无法预测的信息级联。尽管早期的研究表明Blogsphere依靠“ groupthink”生存和繁荣，但是映射工具显示Internet中心具有意外链接。寻找问题不仅限于大众媒体或微媒体监控。也有机会通过深入了解利益相关者的世界来了解他们。新的互联网技术帮助我们超越了“通常的嫌疑人”的围捕范围。问题经理的工作正在发生变化。他们认为自己是通过勤奋地制定自己的问题来为使利益相关者进入政策制定过程做出贡献的人。问题管理是一种态度：这是一种使人们聚在一起解决问题并以对所有相关人员都重要的方式对其进行定义的技能。聆听并取景后，需要掌握信息管理技能。简单的信息管理流程可确保将有关特定问题的信息传递到利益相关者的桌面。因此，可以大大提高加拿大政府（GoC）有关特定问题的信息的可见性。元数据是关键。例如，GoC新闻室现在为读者提供了直接将RSS feed接收到其收件箱的选项。许多博客作者还为读者提供RSS提要选项，或将其Weblog URL张贴到特定主题下的RSS提要列表中。有机会利用这种级联效应。公务员正在完善他们的工具包，以保持对地面的了解，并在利益相关者的脑海中传达他们的信息。本演讲将概述新兴工具，流程和关系，这些工具，流程和关系将帮助公务员在此网络环境中脱颖而出。

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