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首页> 外文会议>2008 IEEE International Conference on Service Operations and Logistics, and Informatics（IEEE/SOLI’2008）（IEEE服务运作、物流与信息年会）论文集 >Facilitating B2B E-Business by IT-Supported Business Process Negotiation Services
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Facilitating B2B E-Business by IT-Supported Business Process Negotiation Services

机译：通过IT支持的业务流程协商服务促进B2B电子商务

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Due to the complexity of business transactions and growing business automation demands from the B2B e-business community to swiftly respond to the ever-changing environment,workflow technology has been receiving more attention recently.The increasing popularity and adoption of workflow management system (WfMS) within organisations make workflow-based B2B e-business practically viable since more and more business transactions are implemented as automated processes and executed by WfMSs.Having been viewed as services by many researchers and practitioners,process-driven B2B e-business are conducted through service discovery and runtime execution.However,if there is no existing service provided by a desired business partner that matches the requirement then such a process will have to be negotiated and then created.Unfortunately,direct people-to-people negotiation followed by manual transformation of the negotiation outcome into processdriven services can be very resource consuming.Therefore,it is identified that there is a research gap in computer-aided negotiation approach for process-driven B2B e-business.This paper introduces essentials of workflow technology and negotiation.It then describes ways of capturing elements of negotiation from an operational view point.Finally,it explains how to integrate the IT-supported negotiation services into an overall cross-organisational workflow collaboration (COWCO) supporting framework.
机译：由于业务交易的复杂性以及B2B电子商务社区对快速响应不断变化的环境的不断增长的业务自动化要求，工作流技术最近受到了越来越多的关注。工作流管理系统（WfMS）的日益普及和采用组织内部使基于工作流的B2B电子商务切实可行，因为越来越多的业务交易被实现为自动化流程并由WfMS执行。被许多研究人员和从业者视为服务的过程驱动型B2B电子商务是通过服务进行的发现和运行时执行。但是，如果期望的业务合作伙伴没有提供符合要求的现有服务，则必须协商并创建这样的过程。不幸的是，直接进行人与人之间的协商，然后进行手动转换流程驱动服务的协商结果可能会非常耗费资源。关于流程驱动的B2B电子商务的计算机辅助协商方法存在研究空白。本文介绍了工作流技术和协商的要点，然后从操作的角度描述了捕获协商元素的方法。最后，它说明了如何将IT支持的谈判服务集成到整个跨组织工作流协作（COWCO）支持框架中。

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