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Research on Problems and Countermeasures of the Property Management in Harbin

机译：哈尔滨市物业管理存在的问题及对策研究

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Since the property management industry in Harbin started fairly late, and there are many obvious problems still existing, such as the poor quality and the unclear sense of service, the proprietor committee without civil person qualification, the empty-shell-like proprietor self-government organizations, the lag of legislation and internal conflicts of regulations, the unfinished two-way selection mechanism between proprietors and the property management enterprises, and the property management business’ difficulty in collecting fees. As to these problems and learning from the experience of property management at home and abroad, this paper brings forward some constructive countermeasures, such as introducing in governmental supervision, setting up a market mechanism, making property management laws, taking the property management fee payment into personal integrity systems, and establishing a quality evaluation index system of property management.
机译：由于哈尔滨的物业管理行业起步较晚，质量问题，服务意识不明确，业主委员会没有民事人员资格，空壳状的业主自治等仍然存在很多明显的问题。组织，立法滞后，内部法规冲突，业主与物业管理企业之间双向选择机制未完成，物业管理企业收费困难。针对这些问题，并借鉴国内外物业管理的经验，提出了一些建设性的对策，如引入政府监管，建立市场机制，制定物业管理法律，将物业管理费支付纳入其中等。个人诚信体系，建立物业管理质量评价指标体系。

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