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Digital Innovation and Craftsmanship:The Case of C. F. Martin Company

机译:数字创新与工艺:以C. F. Martin&Company为例

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Craftsmanship is a concept often left unaddressed in the IT innovation literature. Further, this literature often fails to consider innovation that involves human labor on the shop floor. With the sheer volume of organizations that operate in craft-based industries, placing a strident focus upon craftsmanship and predominantly innovating on the shop floor, this is particularly concerning. This work therefore examines the influence of considered craftsmanship on the nature and consequences of digital innovation in the guitar manufacturing process at C. F. Martin & Company. We propose a model of innovation that incorporates the concept of the activity system, drawn from the field of activity theory. Individual innovations cause disturbances in actor-tool-task relationships (activity systems). This drives a series of reconfigurations, in an effort to eliminate said disturbances. Preliminary qualitative evidence is provided, supporting the proposed model, in the form of a series of semi-structured interviews.
机译:工艺是IT创新文献中经常未提及的概念。此外,该文献常常没有考虑涉及车间人力的创新。在从事手工业的组织中,组织的数量庞大,将目光投向工艺,主要是在车间进行创新,这尤其令人担忧。因此,这项工作研究了C. F. Martin&Company在吉他制造过程中考虑的工艺对数字创新的性质和后果的影响。我们提出了一种创新模型,该模型结合了活动系统的概念,这是从活动理论领域得出的。个体创新会扰乱演员-工具-任务关系(活动系统)。为了消除所述干扰,这驱动了一系列重新配置。提供了初步的定性证据,以一系列半结构化访谈的形式支持了所提出的模型。

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