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首页> 外文会议>2011 Proceedings of Technology Management in the Energy Smart World >RD and innovation in services companies: The air traffic and navigation services case study
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RD and innovation in services companies: The air traffic and navigation services case study

机译：服务公司的研发与创新：空中交通与导航服务案例研究

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摘要

The South African government has introduced a R&D Tax Incentive Scheme to encourage organisations to develop technology. This study investigated whether it is viable for a service company to develop technological solutions and advancements that are eligible for the R&D Tax Incentive. This is a case study of Air Traffic and Navigation Services Company Limited (ATNS). In this case study, qualitative and quantitative research approaches were combined. Data gathering were combinations of the focus group method, questionnaires, interviews and record analysis. The core business of ATNS is to provide Air Traffic and Navigation Services in South Africa''s continental and adjacent oceanic airspace. The study found that although ATNS is committed to “remaining at the forefront of product, service and technology development and leading the way for our stakeholders” (2010 Annual Report), it is ATNS policy to purchase from global equipment manufacturers rather than developing products or solutions in-house. The organisational culture negatively affects technological activities as entrepreneurship is not encouraged. Although ATNS personnel have substantial technical capabilities, they are not employed for technology development. This study found that ATNS could develop technological solutions and advancements that are eligible for the R&D tax incentive.
机译：南非政府推出了一项研发税收激励计划，以鼓励组织开发技术。这项研究调查了服务公司开发符合R＆D税收激励政策的技术解决方案和进步是否可行。这是空中交通和导航服务有限公司（ATNS）的案例研究。在本案例研究中，定性和定量研究方法相结合。数据收集是焦点小组方法，问卷，访谈和记录分析的组合。 ATNS的核心业务是在南非的大陆和邻近海洋领空提供空中交通和导航服务。研究发现，尽管ATNS致力于“始终站在产品，服务和技术开发的最前沿，并为我们的利益相关者指明道路”（2010年年度报告），但ATNS的政策是向全球设备制造商购买而不是开发产品或服务。内部解决方案。组织文化对技术活动产生负面影响，因为不鼓励创业。尽管ATNS人员具有强大的技术能力，但并未雇用他们从事技术开发。这项研究发现，ATNS可以开发符合研发税收优惠政策的技术解决方案和进步。

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