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A Usability Testing of Chinese Character Writing System for Foreign Learners

机译:外国留学生汉字书写系统的可用性测试

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Currently, the study of Chinese has become increasingly popular in the world. However, not every non-native Chinese speaker learning Chinese can have formal guidance from qualified instructors. Xi-Zi-e-Bi-Tong (習字e筆通) is one of the systems for writing Chinese characters and is used by the Ministry of Education's E-innovation School and E-bag Experimental Teaching Program in Taiwan. It was developed for native Chinese speaking elementary school students. However, foreign learners come from a variety of cultural backgrounds and ages, so this study looks at the efficacy of this system for these types of students. As a case study, this research performed a usability testing with this system in order to identify what typical usability problems may exist in off-the-shelf products for foreign learners. The usability testing is with thinking aloud, in order to avoid the frustration of participants during tasks, the combination of coaching method to provide help appropriately. The subjects for this research were six foreign students, they came from different cultural backgrounds and all were unfamiliar with Chinese. It was hoped that testing this level of learners would make it easier to ascertain the usability problems of the system. Each was given six tasks associated with system manipulation that was related to the research purpose, and the tasks were designed in accordance with the instructions. When they had completed all the tasks, in order to measure the satisfaction of the system, they were asked to immediately fill out a questionnaire on user interaction satisfaction (QUIS). The problems they encountered in the test can be categorized, in accordance to the interactive design principles and concepts, into: mental models, visibility, feedback, and control. This study can be used as a reference for the redesigning of a program to teach the writing of Chinese characters.
机译:目前,汉语研究在世界范围内越来越流行。但是,并非每位学习汉语的非母语汉语者都能得到合格教官的正式指导。习字电子笔通(Si-Zi-e-Bi-Tong)是一种书写汉字的系统,并被教育部的电子创新学校和台湾的电子书包实验教学计划所使用。它是为说汉语的小学生开发的。但是,外国学习者来自不同的文化背景和年龄,因此,本研究着眼于该系统对这类学生的有效性。作为案例研究,本研究使用此系统执行了可用性测试,以便确定对于外国学习者而言,现成的产品中可能存在哪些典型的可用性问题。可用性测试是大声思考,为了避免参与者在执行任务时感到沮丧,结合教练方法适当地提供帮助。这项研究的对象是六名外国学生,他们来自不同的文化背景,并且都不熟悉中文。希望测试这一级别的学习者将使确定系统的可用性问题变得更加容易。每个任务都分配了与研究目的相关的与系统操纵相关的六个任务,并且这些任务是根据说明进行设计的。当他们完成所有任务后,为了衡量系统的满意度,要求他们立即填写有关用户交互满意度(QUIS)的调查表。根据交互式设计原则和概念,他们在测试中遇到的问题可以分类为:心理模型,可见性,反馈和控制。这项研究可以作为重新设计教授汉字的程序的参考。

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