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首页> 外文会议>IEEE Conference on e-Learning, e-Management and e-Services >Usability study on Integrated Computer Management System for Royal Malaysian Air Force (RMAF)
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Usability study on Integrated Computer Management System for Royal Malaysian Air Force (RMAF)

机译：马来西亚皇家空军（RMAF）集成计算机管理系统的可用性研究

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摘要

One of the most vital characteristic of a system is its ability to access the ease of use of the system. However, most of the software developers only focus on developing the system but not concern about the usability of the system. In reality, the usability of the system is an important aspect of system development. Poor usability will effects the utility of the system and will wasted the user's time, causes worry, frustration and discourages further to use the system. Therefore, Integrated Computer Management System (SPKB - Sistem Pengurusan Komputer Bersepadu) is one of the Information and Communication Technology (ICT) project based on integrated logistics support concept (ILS) for asset management that developed for Royal Malaysian Air Force to support their supply chain management. This study is conducted to identify the usability factors that might affect on SPKB system routine. Using Nielsen Jakob Model of usability, the questionnaire is designed to evaluate the SPKB system. The questionnaire is based on five usability factors; efficiency, learnability, memorability, errors and satisfaction. The interview is conducted after analyzing the result from the questionnaire to identify and overcome the problem to enhance the SPKB system. Finally findings are presented to know the level of usability on SPKB system.
机译：系统最重要的特征之一是其访问系统易用性的能力。但是，大多数软件开发人员仅专注于开发系统，而不关注系统的可用性。实际上，系统的可用性是系统开发的重要方面。较差的可用性会影响系统的实用性，并浪费用户的时间，引起烦恼，沮丧和不鼓励进一步使用该系统。因此，综合计算机管理系统（SPKB-Sistem Pengurusan Komputer Bersepadu）是基于综合后勤支持概念（ILS）的资产管理信息和通信技术（ICT）项目之一，该项目是为马来西亚皇家空军开发的以支持其供应链管理。进行这项研究是为了确定可能会影响SPKB系统例程的可用性因素。使用Nielsen Jakob可用性模型，设计问卷以评估SPKB系统。问卷基于五个可用性因素;效率，学习能力，记忆力，错误和满意度。访谈是在对问卷调查结果进行分析之后进行的，以识别和克服问题以增强SPKB系统。最后提出了一些发现，以了解SPKB系统的可用性水平。

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