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Where to ask and how to ask? The case of community question answering sites

机译：在哪里问以及如何问？社区问答网站的情况

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摘要

This paper seeks to investigate how good answers and prompt answers can be obtained from community question answering sites (CQAs) on the basis of (1) where questions are asked, and (2) how questions are asked. To address the question of “Where to ask?”, six popular CQAs were investigated. They include three English sites, namely, Yahoo! Answers, WikiAnswers, and Answerbag, as well as three Chinese sites, namely, Baidu Knows, Tencent Soso Wenwen, and Sina iAsk. On the other hand, to address the question of “How to ask?”, five types of questions commonly posted in CQAs were identified, namely, factoid, list, definition, complex interactive, and target. The results are as follows: (1) In terms of “Where to ask?”, Yahoo! Answers, Answerbag, and Tencent Soso Wenwen were found likely to attract good quality answers promptly. (2) In terms of “How to ask?”, definition, and complex interactive question types were found likely to receive good quality answers promptly. The implications of the findings are discussed.
机译：本文旨在研究如何基于（1）提出问题的地方（2）提出问题的方式，从社区问题解答站点（CQA）获得良好的答案和迅速的答案。为了解决“问哪里？”的问题，对六个受欢迎的CQA进行了调查。它们包括三个英文站点，即Yahoo!。答案，WikiAnswers和Answerbag，以及三个中文站点，即百度知道，腾讯搜搜问闻和新浪iAsk。另一方面，为了解决“如何提出问题”，确定了CQA中常见的五种类型的问题，即事实，列表，定义，复杂交互和目标。结果如下：（1）在“问哪里？”方面，Yahoo！答案，答案袋和腾讯Soso Wenwen被发现很可能立即吸引高质量的答案。 （2）在“如何提问？”方面，发现定义和复杂的互动式问题类型很可能会迅速收到高质量的答案。研究结果的含义进行了讨论。

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