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首页> 外文会议>International Conference on Intelligent Networking and Collaborative Systems >Empirical Research on Influence Factors of Service Integrator Competitiveness in Perspective of Service Supply Chain
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Empirical Research on Influence Factors of Service Integrator Competitiveness in Perspective of Service Supply Chain

机译：服务供应链视角下服务集成商竞争力影响因素的实证研究

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Service Supply Chain (SSC) have seen considerable attention in the business circles and academia. However, little focused on Service Integrator (SI), especially the research results about SI competitiveness and its influencing factors in the context of SSC has not yet appeared. This paper study the formation mechanism of Service Integrator competitiveness (SIC) under the perspective of SSC and its influencing factors of structural model. Data collection consisted of an network questionnaire survey and resulted in 252 usable responses. Research results show that collaborative capability (CC), integrating capability (IC1), organization capability (OC) and innovation capability (IC2) coupling form SIC and came into being the important influencing factors of SIC. Innovation capability intermediary effect significantly and constituted the important way of SIC. Low cost and high service differentiation constituted a competitive advantage of SI.
机译：服务供应链（SSC）已在商业界和学术界引起了相当大的关注。但是，关于服务集成商（SI）的关注很少，特别是在SSC范围内有关SI竞争力及其影响因素的研究成果尚未出现。本文从SSC的角度研究了服务集成商竞争力的形成机理及其影响因素。数据收集包括一次网络问卷调查，得出252份可用答复。研究结果表明，协作能力（CC），整合能力（IC1），组织能力（OC）和创新能力（IC2）形成了SIC，并成为SIC的重要影响因素。创新能力的中介效应显着，并构成了SIC的重要途径。低成本和高服务差异性构成了SI的竞争优势。

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