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Smartphone Application Usability Evaluation: The Applicability of Traditional Heuristics

机译:智能手机应用程序可用性评估:传统启发式方法的适用性

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The Heuristic Evaluation method has been popular with HCI experts for over 20 years. Yet, we believe that the set of heuristics defined by Nielsen in 1994 needs to be modified prior to the usability evaluation of smartphone applications. In this paper, we investigate the applicability of each of Nielsen's traditional heuristics to the usability evaluation of smartphone applications following an analysis of 105 peer-reviewed papers. It is anticipated that this work might benefit HCI practitioners, educators and researchers as they attempt to define usability heuristics for smartphone applications. This set of heuristics, once defined, could enable the discovery of usability issues early in the smartphone application development life cycle, while continuing to be a discount usability engineering method as originally defined by Nielsen.
机译:启发式评估方法已在HCI专家中流行了20多年。但是,我们认为,在智能手机应用程序的可用性评估之前,尼尔森(Nielsen)在1994年定义的启发式方法必须进行修改。在本文中,我们通过分析105篇同行评审论文,调查了尼尔森的每种传统启发式方法在智能手机应用程序可用性评估中的适用性。预计这项工作可能会给HCI从业者,教育者和研究人员带来好处,因为他们试图为智能手机应用程序定义可用性启发式方法。一旦定义了这套试探法,便可以在智能手机应用程序开发生命周期的早期发现可用性问题,同时继续成为尼尔森最初定义的折扣可用性工程方法。

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