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首页> 外文会议>international conference on HCI in Business, Government, and Organizations: Ecommerce and Innovation;International conference on human-computer interaction >Patient Engagement in the Medical Facility Waiting Room Using Gamified Healthcare Information Delivery
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Patient Engagement in the Medical Facility Waiting Room Using Gamified Healthcare Information Delivery

机译：使用游戏化医疗信息传递，在医疗设施候诊室进行患者参与

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This study explores the proposition that medical facility waiting rooms are an opportune setting to engage with and educate patients while they are waiting for care. In collaboration with emergency department (ED) personnel, we developed ER Hero, a tablet-based application for waiting rooms that introduces patients to ED professionals and operations through mini-games and story-like interaction. We evaluated this prototype with human participants to determine how well it performed when compared to paper-based information disclosure presenting the same information. Participants using the application exhibited increased ED knowledge, decreased nervousness, and increased interest. The gamified application outperformed a paper-based approach on some of these aspects. Quantitative and qualitative results of this study have helped identify key design factors necessary for effective engagement with patients in the medical facility waiting room, improved communication between patients and hospital personnel, and enhanced patient experience in the waiting room.
机译：这项研究探讨了这样的主张，即医疗设施候诊室是在患者等待护理时与患者进行接触和教育的合适场所。我们与急诊部门（ED）的人员合作，开发了ER Hero，这是一款基于平板电脑的候诊室应用程序，可通过迷你游戏和类似故事的互动向患者介绍ED专业人员和手术。我们与人类参与者一起评估了该原型，以确定与呈现相同信息的纸质信息披露相比，该原型的性能如何。使用该应用程序的参与者表现出增加的ED知识，减少的神经质和兴趣。这个游戏化的应用程序在这些方面中的某些方面胜过了基于纸张的方法。这项研究的定量和定性结果帮助确定了关键的设计因素，这些因素是与医疗机构候诊室中的患者有效接触所必需的，改善了患者与医院人员之间的沟通，并增强了患者在候诊室中的体验。

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