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A Systematic Literature Review for Human-Computer Interaction and Design Thinking Process Integration

机译:人机交互与设计思维过程整合的系统文献综述

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Human-computer interaction (HCI) has been challenged in recent years because of advanced technology requiring adoption of new applications and investigations of connection with other disciplines, to enhance its theoretical knowledge. Design thinking (DT), an innovative and creative problem solving process, provides potential answers to the kind of knowledge and techniques designers can bring into HCI. This paper reports a systematic review of comparison between HCI design process and DT process. A total of 72 peer-reviewed research papers were reviewed published between 1972 and 2017 towards answering the following question: How do HCI and DT processes overlap, differ, and can learn from each other? Synthesizing the findings revealed a description and taxonomy of the variations, success factors, and practices between the two problem solving processes. The review highlights shared process phases with different goals in each suggesting that the two domains could complement each other in various ways, for applications in academia and industry.
机译:近年来,人机交互(HCI)受到了挑战,因为先进的技术要求采用新的应用程序以及对与其他学科的联系进行研究以增强其理论知识。设计思维(DT)是一种创新性和创造性的问题解决过程,它为设计师可以带入HCI的知识和技术类型提供了潜在的答案。本文对HCI设计流程与DT流程之间的比较进行了系统的综述。 1972年至2017年间,共发表了72篇经同行评审的研究论文,以回答以下问题:HCI和DT过程如何重叠,不同并且可以相互学习?综合调查结果揭示了两个问题解决过程之间的差异,成功因素和实践的描述和分类。审查重点介绍了共享的过程阶段,每个阶段都有不同的目标,表明这两个领域可以以各种方式相互补充,以用于学术界和工业界。

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