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首页> 外文会议>Federated Conference on Computer Science and Information Systems >Developing a Model and Validating an Instrument for Measuring the Adoption and Utilisation of Mobile Government Services Adoption in Saudi Arabia
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Developing a Model and Validating an Instrument for Measuring the Adoption and Utilisation of Mobile Government Services Adoption in Saudi Arabia

机译：开发模型和验证工具，以衡量沙特阿拉伯对移动政府服务的采用和使用情况

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摘要

Many governments worldwide are taking advantage of the latest developments in mobile technology to take the digital delivery of government information and services (e-government) to their citizens a stage further. Accessing government information and services via a mobile device is known as m-government, a system designed to serve citizens, companies and government agencies alike. M-government also has unique advantages over e-government, not least enabling users to access government services at any time and from any location. This paper presents a pilot study of the MGAUM model that was developed to analyze factors influencing the adoption rate of m-government services in Saudi Arabia. With the aim of validating a survey instrument with which to conduct the main study in Saudi Arabia, a pilot survey instrument was developed and modified by using previous instruments from research into both e-government and m-government. This pilot questionnaire was distributed to 71 Saudi citizens in the UK, and the final sample was 58 valid responses. The results of this pilot study reveal that all items in the survey instrument were reliable and valid within the range of acceptable academic research and suitable for use in the main study. The results of this pilot study were analyzed using SPSS.
机译：全球许多政府正在利用移动技术的最新发展，将向其公民的政府信息和服务（电子政务）的数字化交付进一步发展。通过移动设备访问政府信息和服务被称为移动政府，该系统旨在为公民，公司和政府机构提供服务。与电子政务相比，移动政务还具有独特的优势，这不仅使用户可以随时随地访问政府服务。本文介绍了MGAUM模型的试点研究，该模型旨在分析影响沙特阿拉伯移动政府服务采用率的因素。为了验证用于在沙特阿拉伯进行主要研究的调查工具，通过使用先前对电子政务和移动政府进行研究的工具，开发并修改了试验性调查工具。该初步调查问卷已分发给英国的71名沙特公民，最终样本为58个有效回复。这项初步研究的结果表明，调查仪器中的所有项目在可接受的学术研究范围内都是可靠且有效的，并且适合在主要研究中使用。这项初步研究的结果使用SPSS进行了分析。

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