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Perception of the use of pre-paid electricity meters in Chidzidzi, Mutoko, Zimbabwe

机译:对鄂鄂鄂鄂鄂鄂鄂鄂群岛,AK,津巴布韦的用户的看法

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Since the era of the economic adjustment program, the Zimbabwe Electricity Supply Authority (ZESA) Holdings has been faced with an increasing problem of non-payment of electricity service charges, especially in the medium-to low-income households. In the early 2000s, the power utility company resorted to disconnections and the removal of post-paid electricity meters for non-paying households. Many customers accused ZESA Holdings of overcharging them on their monthly bills through the post-payment plan. As a way of recovering costs from non-paying households, ZESA Holdings resorted to the deployment of prepaid electricity meters, which automatically disconnect when households pre-coded electricity tokens are used up. The objective of this study is to understand consumers' perception of the use of prepaid electricity meters versus the post-paid system, in Chidzidzi, Mutoko, Zimbabwe. Lessons learnt from this study are useful for informing policy in the country and other developing countries.
机译:由于经济调整方案的时代,津巴布韦电力供应局(ZESA)控股一直面临着不支付的电力服务费的问题日益严重,尤其是在中低收入家庭。早在2000年,电力公用设施公司使出断开和非付费户拆除后付费电表。很多客户指责通过后付款计划多收他们在他们的每月帐单的ZESA控股。由于回收来自非付费的家庭费用的方法,ZESA控股使出的预付费电表的部署,当户预编码电令牌使用了自动断开连接。这项研究的目的是了解消费者使用的预付费电表与后付费系统的感知,在Chidzidzi,穆托科,津巴布韦。从这项研究中吸取的教训是在国家政策提供信息,其他发展中国家有用。

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