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Contextualised Cyber Security Awareness Approach for Online Romance Fraud

机译：在线浪漫欺诈的语境化网络安全意识方法

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摘要

Action Fraud reported 50 million pounds was lost to romance fraud in 2018, a 27% increase on the previous year, despite an increase in publicity and guidance surrounding the issue. Romance fraud is an ever-increasing issue, and the statistics highlight the need for a proactive, adaptable, and bespoke approach to assist online dating platforms in combatting the problem, providing targeted awareness to customers while improving the user experience of dating platforms. Currently, there is no effective approach for increasing user awareness and providing real-time intervention on romance fraud. Existing methods on the platform focus on identifying, preventing, and stopping threat actors with technological measures rather than educating potential victims. This paper discusses the existing state of romance fraud and proposes a solution to mitigate the problems by developing a targeted awareness approach. The solution can be adopted by online dating platforms for early identification and timely intervention. It includes bespoke advisory messages to be provided to the user and risk categorisation criteria as well as workflows and prototypes to assist platforms with implementation. The results from the primary research clearly support the objectives showing that timely intervention helps to mitigate against fraud, decreasing the likelihood of it occurring. This approach offers demonstrable improvements to dating platforms.
机译：行动欺诈报告，2018年浪漫欺诈损失了5000万磅，尽管涉及围绕该问题的宣传和指导，但去年增加了27％。浪漫欺诈是一个不断增长的问题，统计数据突出了对主动，适应和定制方法的需求，以帮助在线约会平台解决问题，为客户提供有针对性的认识，同时提高约会平台的用户体验。目前，没有有效的方法，以提高用户意识，并在浪漫欺诈方面提供实时干预。平台上的现有方法专注于识别，防止和阻止威胁演员，而不是教育潜在的受害者。本文讨论了现有的浪漫欺诈状态，并提出了一种通过制定有针对性的意识方法来减轻问题的解决方案。该解决方案可以通过在线约会平台采用，以进行早期识别和及时干预。它包括要为用户和风险分类标准提供的定制咨询消息以及工作流程和原型，以帮助实现平台。主要研究结果明确支持表明及时干预有助于减轻欺诈，降低其发生的可能性。这种方法可以对约会平台提供显着的改进。

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