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Evaluation of the Dutch train timetable information system developed in the ARISE project

机译：评估出现项目中开发的荷兰列车时间表信息系统

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摘要

In this paper we describe the evaluation of a version of a train time table information system that combines explicit verification with mixed-initiative dialogue control in the first part of the interaction. In the second part of the interaction callers were given more freedom in negotiation and navigation. The evaluation is based on the responses of 68 subjects who called the service from their homes and completed a questionnaire; plus ten subjects who performed the same tasks in the laboratory. All subjects carried out three scenarios, of increasing complexity. It appeared that the explicit verification does not add more turn to the dialogue compared to implicit verification. Subjects found it difficult to deal with the open questions in the second part of an interaction, that were meant to facilitate navigation.
机译：在本文中，我们描述了对一个列车时间表信息系统的版本的评估，该系统在交互的第一部分中将显式验证与混合主动对话控制进行了混合验证。在互动呼叫者的第二部分中，在谈判和导航方面获得了更多自由。评估基于68名科目的响应，他们从家中呼吁服务并完成问卷;加十个主题在实验室中进行了相同的任务。所有受试者都进行了三种情况，提高了复杂性。与隐式验证相比，显式验证不会再增加对话框。主题发现很难处理互动的第二部分中的开放性问题，这是为了方便导航。

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