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Controlling Customer Master Data Quality: Findings from a Case Study

机译:控制客户硕士数据质量:从案例研究中发现

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Data quality management plays a critical role in all kinds of organizations. High-quality data is one of the most important prerequisites for making strategic business decisions and executing business processes. In order to be able to assess data quality, ensure efficient process execution, and verify the effectiveness of data quality initiatives, data quality has to be monitored and controlled. This can be achieved by implementing a comprehensive controlling system for data quality. However, only few organizations have managed to implement such a system. This paper presents a single-case study describing the process of implementing a comprehensive data quality controlling system. The study focuses on controlling activities defined in the field of business management.
机译:数据质量管理在各种组织中发挥着关键作用。高质量数据是制定战略业务决策和执行业务流程的最重要先决条件之一。为了能够评估数据质量,确保有效的流程执行,并验证数据质量计划的有效性,必须监控和控制数据质量。这可以通过实现用于数据质量的综合控制系统来实现。但是,只有少数组织已经设法实施了这样的系统。本文介绍了一个案例研究,描述了实现全面数据质量控制系统的过程。该研究侧重于控制业务管理领域中定义的活动。

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