Drivers and Implications of Service Science

机译：服务科学的司机和含义

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This paper seeks to analyze the drivers, the objectives, and the implications of service science. Rising importance of service in world economy, growing demand for service innovation, and infusion of business, technology and people lay the foundation of service science. As a multidisciplinary field, service science brings together knowledge from diverse areas by melding technology with business processes and organization. Service science embraces new mindset: service dominant logic, which builds the philosophical foundation of service science. Service system is the theoretical foundation. To facilitate the service science education, research and application, joint efforts from business, industry, governments, and academia are challenged. A framework model of service science is built, to show the drivers, stakeholders and implications of service science.

机译：本文旨在分析服务科学的驱动因素，目标和含义。服务在世界经济中的重要性，越来越多的服务创新需求，以及商业，技术和人民的灌注奠定了服务科学的基础。作为一个多学科领域，服务科学通过融合技术与业务流程和组织融合了各种区域的知识。服务科学拥抱新的思维：服务主导逻辑，建立了服务科学的哲学基础。服务系统是理论基础。为促进服务科学教育，研究和应用，企业，行业，政府和学术界的共同努力受到挑战。建立了一个服务科学框架模型，以展示司机，利益相关者和服务科学的影响。

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来源
《International Conference on Management and Service Science》|2009年||共5页
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作者
Kejing Zhang; Biao Ma; Pingjun Dong;
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正文语种
中图分类 C93-53;
关键词
Service Science; Service System; Service-Dominant Logic; Service Innovation;

机译：服务科学;服务系统;服务主导逻辑;服务创新;

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Drivers and Implications of Service Science

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