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Individual and organizational effectiveness: Perspectives on the impact of ESS in multinational organizations

机译：个人和组织的有效性：ESS对跨国组织影响的观点

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摘要

Individual and organizational effectiveness are foundations of Information Systems' theory, research, and practice. In this paper, Quinn and associates'competing values approach (CVA) of organizational effectiveness is used for discussing and assessing the impacts of Executive Support Systems (ESS) on managerial behavior and leadership. It is suggested that an ESS is effective to the extent that it supports top-level managers and executives in promoting organizational effectiveness and that the ESS should effectively support the managers in their different managerial roles. A CVA-based analysis of data from interviews with ESS users in Mexico and Sweden suggests that ESS can support managerial behavior and leadership in different ways. Based on the empirical study and CVA, four archetypes of ESS use are suggested. The study has implications for: 1) ESS theory and research in that it links ESS use to behavioral complexity, and 2) ESS design and implementation in that it suggests a complementary view of the purposes of ESS.
机译：个人和组织的有效性是信息系统的理论，研究和实践的基础。在本文中，奎因及其同事的组织有效性竞争价值方法（CVA）用于讨论和评估行政支持系统（ESS）对管理行为和领导力的影响。建议在支持高层管理人员和高管提升组织效力的同时，ESS应当有效，并且ESS应该有效地支持经理担任不同的管理职务。基于CVA的对来自墨西哥和瑞典的ESS用户的访谈数据的分析表明，ESS可以以不同方式支持管理行为和领导能力。在实证研究和CVA的基础上，提出了ESS使用的四种原型。该研究具有以下意义：1）ESS理论和研究，因为它将ESS使用与行为复杂性联系起来； 2）ESS设计和实施，因为它提出了ESS目的的补充观点。

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