This paper presents a comprehensive simulation project in the area of an automotive supplier. The company produces car styling serial and original accessory parts made from plastic for internal and external applications in passenger cars. For the foaming division, which is identified as the bottleneck, different personnel and qualification scenarios, set-up optimizations and lot-sizing strategies are compared with the current situation. Key performance measures reported are inventory, tardiness and service level. The changes in organizational costs (e.g. employee training, additional employees, etc.), due to the scenarios, are not considered and are traded off with the logistical potential by the company itself. Results of the simulation study indicate that a combination of an additional fitter during night shift, minor reductions of set-up times and reduced lot-sizes leads to an inventory reduction of ～10.6% and a service level improvement of ～8% compared to the current situation.
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