Scheduling and Routing Sales Representatives at the Missouri Lottery

机译：密苏里州彩票的安排和路由销售代表

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The Lottery Sales Representatives (LSRs) at the Missouri Lottery, a state agency of Missouri, play a central role in sales growth by providing excellent customer service to ticket retailers. The LSRs must have equitable and balanced work schedules in addition to efficient routes and navigation sequences. The newly implemented schedules and routes , resulted from our study, , save the LSR operation costs in the amount of $98,648 annually , significantly improve the balance of routes and visitation feasibility , and indirectly increase the sales of lottery tickets by improving customer service.

机译：密苏里州密苏里州机构密苏里州彩票销售代表（LSR）在销售增长中发挥着核心作用，为售票零售商提供了优秀的客户服务。除了有效的路由和导航序列之外，LSR还必须具有公平和平衡的工作计划。从我们的研究中获得了新实施的时间表和路线，每年节省LSR运营成本为98,648美元，大大提高了路线的平衡和探索可行性，并通过改善客户服务，间接增加彩票票的销售。

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来源
《IIE Annual Conference Exposition》|2006年||共5页
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作者
Wooseung Jang; Huay H. Lim; Gail Raskin; Thomas E. Perkins;
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原文格式 PDF
正文语种
中图分类工业企业组织与管理;
关键词
Traveling salesman; Vehicle routing; Scheduling Personnel; Salesforce; Heuristics;

机译：旅行推销员;车辆路线;调度人员;salesforce;启发式;

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4. Scheduling and Routing Sales Representatives at the Missouri Lottery [C] . Wooseung Jang, Huay H. Lim, Gail Raskin, IIE Annual Conference Exposition . 2006

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Scheduling and Routing Sales Representatives at the Missouri Lottery

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