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Evaluating the Riva Business Process Architecture Identification Method and its Constituent Heuristics through their Application to a Cancer Care Organisation

机译:通过应用于癌症关怀组织来评估RIVA业务流程架构识别方法及其成分启发式

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The Riva method identifies an organisation's business process architecture. Unfortunately, the research literature does not contain evidence that the heuristics used in the method's key steps have been validated. To begin to address this shortcoming, the co-researchers have applied Riva to aspects of the cancer care domain at the King Hussein Cancer Center (KHCC) in Amman, Jordan. A subset of the results was presented to KHCC domain experts, who were invited to evaluate the validity and completeness of the heuristics used in each of the method's steps. Their evaluation indicates that the large majority of the heuristics associated to the various steps of the method was seen as valid; with the exception that there was a perceived lack of specific guidance by means of heuristics related to Case Strategy Processes.
机译:RIVA方法识别组织的业务流程架构。不幸的是,研究文献不包含证据表明该方法的关键步骤中使用的启发式已被验证。为了开始解决这种缺点,该研究人员已将RIVA应用于Jordan,何尔曼,约旦的Hussein癌症中心(KHCC)的癌症护理领域的方面。结果的子集被介绍给KHCC领域专家,他们被邀请评估每种方法中使用的启发式的有效性和完整性。他们的评价表明,与该方法的各个步骤相关的大多数启发式被视为有效;除了与案例战略流程相关的启发式缺乏特定指导,缺乏特定指导。

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