Human Resource Development Strategy Based on Customer Value

机译：基于客户价值的人力资源开发策略

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Customer value is recently considered as source of core competitive strength in modern enterprises.Development strategy is aimed at how to gain,keep and create customer value better.As an important branch of enterprise management,the management orientation also face this trend.Started from the view of customer value,the paper discusses the influence of customer value on strategic development of HR activities,especially what change customer value brings to management function of HR.

机译：客户价值最近被认为是现代企业核心竞争力的源泉。发展战略的目标是如何更好地获取，保持和创造客户价值。作为企业管理的重要分支，管理方向也正面临着这一趋势。从客户价值的角度，探讨了客户价值对人力资源活动战略发展的影响，尤其是客户价值的变化对人力资源管理功能的影响。

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来源
《PAN-PACIFIC CONFERENCE XXVI（“战略创新、协作融合”泛太平洋管理学会第26届年会）》|2009年|437-440|共4页
会议地点 Shenzhen(CN)
作者
LiHai-jian; ChenShu-wen;
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作者单位

Dalian University of Technology;

School of Management,Dalian University of Technology,Dalian 116024, China;

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会议组织
原文格式 PDF
正文语种 eng
中图分类
关键词
Customer Value; HR Development Strategy; HR Management Function;

机译：客户价值；人力资源发展战略；人力资源管理职能;

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3. Customer-based brand equity and human resource management image Do retail customers really care about HRM and the employer brand? [J] . Anselmsson Johan, Bondesson Niklas, Melin Frans European journal of marketing . 2016,第7a8期

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4. Human Resource Development Strategy Based on Customer Value [C] . Pan-pacific conference on strategic innovation through collaboration and convergence . 2009

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5. An analysis study of human resource development in Saudi Arabia: Toward an effective strategy for local human resource and manpower development . [D] . Baakeel, Omar Alawy. 2013

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6. Emotional Dissonance and Sickness Absence Among Employees Working With Customers and Clients: A Moderated Mediation Model via Exhaustion and Human Resource Primacy [O] . Anne-Marthe R. Indregard, Pål Ulleberg, Stein Knardahl, -1

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7. From Customer-Oriented Strategy to Organizational Financial Performance: The Role of Human Resource Management and Customer-Linking Capability [O] . Lin, Cai-Hui, Sanders, Karin, Sun, Jian-Min (James), 2018

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Human Resource Development Strategy Based on Customer Value

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