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Exploring Information Seeking Processes in Collaborative Search Tasks

机译:在协作搜索任务中探索信息寻找过程

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摘要

Many theories and models exist for understanding andrnexplaining information seeking processes (ISP) forrnindividuals. Such is not the case for collaborativerninformation seeking (CIS), despite its growing importance.rnIn this paper we take Kuhlthau’s ISP model, designed forrnindividual information seeking, and map it to a CISrnsituation. We present a laboratory study with 84rnparticipants in 42 pairs and demonstrate how theirrninformation seeking processes over two sessions can bernmapped to various stages of the ISP model. In addition, wernexplore the affective dimension of information seeking asrnwell as perceived relevance expressed by the participantsrnthrough their interactions. We discuss similarities andrndisparities of ISP for individuals and collaborativerninformation seeking. In particular, we show that there is arnlogical progression from uncertainty about the task to beingrnsatisfied about the collected information among thernparticipants; and at the same time, there is a lack of clearrnsegmentation between stages of formulating informationrnneed, exploring information, and collecting it. The latterrncan be attributed to exploratory search tasks andrninteractions among the collaborators.
机译:存在许多用于理解和解释个人信息搜索过程(ISP)的理论和模型。尽管协作信息搜索(CIS)的重要性日益提高,但情况并非如此。在本文中,我们采用Kuhlthau的ISP模型,针对个人信息搜索进行设计,并将其映射到CIS环境。我们目前对42对参与者中的84名参与者进行了一项实验室研究,并演示了他们在两届会议上寻求信息的过程如何能够渗透到ISP模型的各个阶段。此外,我们探索了寻求信息的情感维度,即参与者通过互动而表达的感知相关性。我们讨论了ISP对于个人和寻求协作信息的异同。特别是,我们表明参与者之间存在从学问的不确定性到对收集到的信息的满意为止的学识上的进步;同时,在制定信息需求,探索信息和收集信息的各个阶段之间缺乏明确的细分。后者可归因于合作者之间的探索性搜索任务和互动。

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