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ICT-enabled Social Innovations in Social Services: Mapping the Evidence

机译:ICT推动的社会服务中的社会创新:绘制证据

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Welfare systems are continuously under pressure to find innovative responses to demographic change, a global economy, increasing levels of migration and emerging technologies, to mention a few of the multiple challenges that confront social policy. Recent efforts to address these challenges at a European level include the Social Investment Package, which emphasizes the importance of social innovation and technologies for improving the efficiency of social policies and their effectiveness in meeting societal needs. By analysing well-documented ICT-enabled social innovation initiatives, this article contributes to capturing the state of technological and social innovations for social services in a more systematic way. Quality, quantity, and sustainability of social services are the starting point of our analysis, which points us to investigate further the role of partnerships and the role of the civil sector as a leading force for driving innovative social service delivery.
机译:福利制度一直面临着寻找人口变化,全球经济,移民水平提高和新兴技术的创新对策的不断压力,其中提到了社会政策面临的多项挑战中的一些挑战。在欧洲范围内应对这些挑战的最新努力包括《社会投资计划》,该计划强调了社会创新和技术对于提高社会政策效率及其满足社会需求的有效性的重要性。通过分析有据可查的,由ICT推动的社会创新计划,本文有助于更系统地掌握社会服务的技术和社会创新状况。社会服务的质量,数量和可持续性是我们分析的起点,这使我们需要进一步研究伙伴关系的作用以及民间部门作为推动创新社会服务提供的主导力量的作用。

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