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COMMUNICATION IN PARTICIPATORY SYSTEM DESIGN

机译:参与式系统设计中的交流

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The design of information systems is ordinarily thought of as a process of creating usable and functional technological artifacts. Participatory design methods emphasize participation of designers and users during the design process so that more usable systems are constructed. In these methods, designers and users must interact in a meaningful way so that they can understand how the information system will support and help the user's work. It is a fundamentally communicative process -and yet communication between designers and users is often difficult. In this paper, a number of established participatory design techniques are reviewed in terms of the communication dimensions found in the Lievrouw and Finn communication systems model [1]. The communication profiles that result from this review are used to predict why communication between designers and users may be difficult.
机译:信息系统的设计通常被认为是创建可用功能性技术工件的过程。参与式设计方法强调设计者和用户在设计过程中的参与,以便构建更多可用的系统。在这些方法中,设计人员和用户必须以有意义的方式进行交互,以便他们可以了解信息系统将如何支持和帮助用户的工作。这是一个从根本上交流的过程,但是设计师和用户之间的交流通常很困难。本文根据Lievrouw和Finn通信系统模型[1]中的通信维度,回顾了许多已建立的参与式设计技术。这次审查产生的交流资料被用来预测为什么设计师和用户之间的交流可能会很困难。

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