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首页> 外文会议>Proceedings of the Third international conference on operations and supply chain management >A Theoretical Model of Cross-Cultural Competence in International Business
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A Theoretical Model of Cross-Cultural Competence in International Business

机译：国际商务中跨文化能力的理论模型

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Many international business failures have been ascribed to a lack of cross-cultural competence (CC) on the part of business practitioners. However, the international business literature seems to lack an adequate conceptualization and definition of the term ‘CC’, focusing instead on the knowledge, skills, and attributes that appear to be its antecedents. In this conceptual study, we propose a definition of CC related both individual and organizational which is dynamic and multi-dimensional. We add the antecedents not only the KSA (knowledge, skills, and ability) but using KSAs as independent variable, MALSPs (motivation, attitude, loyalty, satisfaction, promise) as intervening variable, ACBs (affection, cognition, behavior) as dependent variable to connecting the gap between knowing and doing. Then we apply the definition to international business and develop a model for understanding how CC is nurtured in individuals, linking our definition to organizations’ development and management exploration. We discuss the components of the model and suggest that there are environmental and contextual impediments to the effective application of CC, resulting in a gap between knowing’ and ‘doing’. We conclude by discussing the implications of the model for r further research by some useful hypothesis.
机译：许多国际商业失败是由于商业从业者缺乏跨文化能力（CC）所致。但是，国际商业文献似乎对“ CC”一词缺乏足够的概念化和定义，而是集中于似乎是其前身的知识，技能和属性。在此概念研究中，我们提出了与CC相关的个人和组织的定义，该定义是动态的和多维的。我们不仅添加了KSA（知识，技能和能力）的先例，还使用了KSA作为自变量，使用了MALSP（动机，态度，忠诚度，满意度，承诺）作为中间变量，使用了ACB（情感，认知，行为）作为因变量。弥补认识与做事之间的差距。然后，我们将该定义应用于国际业务，并开发一个模型来理解如何在个人中培养CC，并将我们的定义与组织的发展和管理探索联系起来。我们讨论了模型的组成部分，并建议有效地使用CC会存在环境和上下文方面的障碍，从而在“知道”与“做”之间存在差距。最后，我们通过一些有用的假设来讨论该模型对进一步研究的意义。

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