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An Empirical Assessment of Reorganization in Federal Agencies: Evidence from a Natural Experiment of the USCIS

机译:联邦机构重组的实证评估:来自USCIS自然试验的证据

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Reorganization of the executive branch has long been popular as a major project of many administrations, each having their own reasons for it. Although some scholars have investigated the consequences of reorganization, very few of these evaluations have been done empirically. Using a natural experiment (quasi-experiment) setting, which has been rarely offered in public administration and management research, this study examines the effectiveness of reorganization of the USCIS under the DHS. First, we investigate whether the stated goal of improving organizational performance was met after the reorganization. Then, we examine whether the reorganization of the USCIS was the key factor that changed its organizational performance. The results from our group-means comparisons confirm that there have been significant improvements in organizational performance in the experiment group (USCIS). However, the results from the OLS regressions do not support the positive effect of the reorganization on organizational performance. Instead, the findings from this study suggest that the performance improvement in the experiment group was mostly affected by the improvements of other managerial factors, such as cooperation, communication, performance culture, empowerment, and entrepreneurship, rather than by the reorganization itself. This study further discusses the implications of these findings as well as suggestions for future research on reorganization.
机译:长期以来,行政部门的重组一直是许多主管部门的重要项目,每个部门都有其自己的理由。尽管一些学者调查了重组的后果,但这些评估中很少有凭经验进行的。本研究使用自然实验(准实验)环境(在公共行政和管理研究中很少提供)来检验DHS下USCIS重组的有效性。首先,我们调查重组后是否达到了提高组织绩效的既定目标。然后,我们检查USCIS的重组是否是改变其组织绩效的关键因素。我们的组均值比较结果证实,实验组(USCIS)的组织绩效有了显着改善。但是,OLS回归的结果不支持重组对组织绩效的积极影响。取而代之的是,这项研究的结果表明,实验组的绩效改善主要受到其他管理因素(如合作,沟通,绩效文化,授权和企业家精神)的改善的影响,而不是受重组本身的影响。这项研究进一步讨论了这些发现的含义以及对未来重组研究的建议。

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