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THE POSITIVE EFFECTS OF CHANGE THE EVOLUTION OF A STAGNANT PROGRAM

机译:改变停滞程序演变的积极影响

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At one time, the City of Mesa had a thriving office paper program consisting of white, colored, and computer paper. Although the program focused internally, lack of efficiency made it necessary to open the program to our external businesses. Each business wishing to participate was given three blue barrels, one for computer, white and colored paper. The only stipulation to participation was that the business must have City of Mesa trash service. With the expansion to external customers, the program grew to over 200 stops. For over 8 years, the program got little if any attention and the only education was on an as needed basis. The only change came years into the program with the combining of the material into an Office Pack, thus eliminating the segregation of paper. The lack of efficiency was enormous. The route was run via a stake body truck that returned to the service yard every time it was full of barrels causing additional miles, fuel, wear and tear, etc. Additionally, when there were enough barrels to make a load for the recycling facility, all the barrels had to be manually loaded onto the truck. This process was very labor intensive. With the new millennium came a major change to the program. Historically our recycling contract limited us to what was acceptable so our trucks were driving past the same business more than three times per week, once for trash, once for recyclables and once for office paper. An adjustment to our contract, a new facility and a lot of begging led to the combining of our office paper route with our curbside recycling route. The consolidation was much easier with the external businesses than with our own City employees. External customers were educated via our ongoing commingled recycling campaign, but our internal recycling programs were suffering due to lack of enthusiasm. This sparked a creative ember in staff who made it their goal to provide fun, ongoing education to the City's employees. Once again, the focus turned internal. Staff proposed, and City Council passed, a resolution that mandated City employees use only paper with 30% recycled content. From this point, the education of our employees took comical turn. In June 2001, Ms. Gertrude (Gertie) Thirty was introduced as the new office manager of a fictitious division focusing strictly on recycling. Gertie's staff has grown to include Bartholomew Winston Rutherford III and Lexi Winters. Bartholomew's responsibilities include the education in the finer points of paper recycling. Lexi's focus is to encourage employees to recycle ALL commodities, including office paper. Emails, posters and mysterious walk throughs provide constant reminders of the importance of recycling as well as buying recycled. The demise of what once was an office paper program came with the expansion of what is now a commingled recycling program. In December 2001 the City ran its final office paper route. The City itself is now recycling more than ever and the quantity of recycled content materials is increasing rapidly.
机译:梅萨市曾经有一个繁荣的办公用纸计划,包括白色,彩色和计算机用纸。尽管该计划只针对内部,但由于缺乏效率,因此有必要向我们的外部业务开放该计划。每个希望参加的企业都获得了三个蓝色桶,一个用于计算机,白色和彩色纸。参与的唯一规定是企业必须提供梅萨市垃圾服务。随着向外部客户的扩展,该计划增加到200多个站点。在超过8年的时间里,该计划几乎没有受到任何关注,唯一的教育是根据需要进行的。唯一的变化是该程序的几年,将材料合并到Office Pack中,从而消除了纸张隔离。效率的缺乏是巨大的。这条路线是通过桩车运输的,每次装满油桶会返回服务场,造成额外的里程,燃料,磨损等。此外,当有足够的油桶为回收设施装载时,所有的桶都必须手动装载到卡车上。这个过程是非常劳动密集的。新的千年来,该计划发生了重大变化。从历史上看,我们的回收合同将我们限制在可接受的范围内,因此我们的卡车每周开车经过同一次业务超过3次,一次是垃圾,一次是可循环再造,另一次是办公用纸。对合同的调整,新的设施和大量的乞讨使我们的办公用纸途径与路边回收途径相结合。与我们自己的市政员工相比,外部业务的整合要容易得多。外部客户通过我们正在进行的混合回收活动受到了教育,但是由于缺乏热情,我们的内部回收计划受到了影响。这激发了员工的创造力,他们的目标是为纽约市的员工提供有趣的持续教育。焦点再次转向内部。员工提出并市议会通过了一项决议,该决议要求市政府员工只能使用具有30%可回收成分的纸张。从这一点出发,我们对员工的教育发生了可笑的转变。 2001年6月,Gertrude(Gertie)Thirty女士被任命为虚拟部门的新办公室经理,该部门严格致力于回收利用。 Gertie的员工已经成长为包括Bartholomew Winston Rutherford III和Lexi Winters。巴塞洛缪的职责包括对纸张循环再造的更精细的方面进行教育。 Lexi的重点是鼓励员工回收所有商品,包括办公用纸。电子邮件,海报和神秘的穿越过程不断提醒人们回收和购买回收的重要性。原本是办公用纸计划的消亡伴随着现在是混合回收计划的扩展。 2001年12月,纽约市运行了其最终办公用纸路线。纽约市本身现在比以往任何时候都更多地回收利用,可回收内容材料的数量正在迅速增加。

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