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Needs-Driven Bundling of Hosted ICT Services

机译:需求驱动的ICT服务捆绑

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Increasingly ICT (Information & Communication Technology) services become commercial services. For example, an Internet Service Provider (ISP) offers email, web browsing and content hosting as commercial services. In this paper we present an approach, e3 service , to semi-automatically generate such services, satisfying a stated complex customer need. The e3 service approach elicits the customer need, the consequences satisfying the need, and services satisfying the need. We show how e3 service works in practice using a running, industry strength, case study.
机译:ICT(信息和通信技术)服务越来越成为商业服务。例如,Internet服务提供商(ISP)提供电子邮件,Web浏览和内容托管作为商业服务。在本文中,我们提出了一种方法e3 service,可以半自动生成此类服务,以满足已声明的复杂客户需求。 e3服务方法可以满足客户需求,满足需求的结果以及满足需求的服务。我们将通过运行,行业实力案例研究来展示e3服务如何在实践中发挥作用。

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