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Method Support of Large-Scale Transformation in the Insurance Sector: Exploring Foundations

机译：保险业大规模转型的方法支持：探索基础

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Many enterprises need to handle programs that impose fundamental changes to the organization as well as the supporting IT systems. While general guidance for such transformations in form of methods, reference models, principles, etc. is available, the specific context of the insurance sector is often not considered. We conducted an interview series with informants from major European insurance companies to explore the specifics of enterprise transformation in the insurance sector. The results suggest amending existing transformation support methods by regarding transformation triggers, transformation program types and core techniques. E.g., transformations that deal with standardization, mergers and acquisitions and internal alignment are not sufficiently covered yet and techniques that deal with soft and social aspects of transformations are less visible in the insurance sector. Our findings create not only the basis for a wider survey to extend and validate initial findings, but also for comparing and discussing concrete enterprise transformation cases.
机译：许多企业需要处理对组织以及支持IT系统进行根本改变的程序。尽管可以通过方法，参考模型，原则等形式获得有关此类转换的一般指导，但通常不考虑保险部门的具体情况。我们与来自欧洲主要保险公司的线人进行了一次采访系列，以探讨保险业企业转型的细节。结果建议通过考虑转换触发器，转换程序类型和核心技术来修改现有的转换支持方法。例如，涉及标准化，并购和内部调整的转型尚未得到足够的覆盖，而涉及转型的软性和社会方面的技术在保险业中却鲜为人知。我们的发现不仅为进行更广泛的调查以扩展和验证初始发现奠定了基础，而且还为比较和讨论具体的企业转型案例奠定了基础。

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