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首页> 外文会议>Visioning and engineering the knowledge society : A web science perspective >Government Online: An E-Government Platform to Improve Public Administration Operations and Services Delivery to the Citizen
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Government Online: An E-Government Platform to Improve Public Administration Operations and Services Delivery to the Citizen

机译：政府在线：一个电子政务平台，可改善公共管理运作和向公民的服务交付

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摘要

E-government includes fast and improved citizen service from a quantitative and qualitative point of view, as well as the restructuring and reen-gineering of organizations and their services, through the increased usage and exploitation of the capabilities and services of ICT's and the Internet. The escalation of the e-government services begins with easy access to governmental information and passes through the e-transactions between citizens and the public organization and reaches the electronic delivery of the requested document. A prerequisite in order to support the aforementioned e-government services "layers" is the development of an electronic system, which supports e-protocol, e-applications/e-petitions and internal organizational function of the public organization. In addressing the above context, this article presents an e-government structure which supports and provides the aforementioned e-government services "layers" in order to provide public information dissemination, accept electronic document submissions, manage them through e-protocol and support the operations through the appropriate electronic structure.
机译：电子政务从定量和定性的角度来看，包括快速和改进的公民服务，以及通过增加使用和利用ICT和Internet的功能和服务来对组织及其服务进行重组和重新设计。电子政务服务的升级始于对政府信息的便捷访问，并通过公民与公共组织之间的电子交易进行，并以电子方式交付所请求的文件。支持上述电子政务服务“层”的先决条件是电子系统的发展，该系统支持电子协议，电子申请/电子请愿书和公共组织的内部组织功能。针对上述情况，本文提出了一种电子政务结构，该结构支持并提供上述电子政务服务“层”，以提供公共信息传播，接受电子文档提交，通过电子协议进行管理并支持运营通过适当的电子结构。

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