Systematically Evaluating Usability in Web-Based Electronic Government: An Empirical Study

机译：基于系统的基于Web的电子政务中可用性的评估：一项实证研究

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Usability is an important factor influencing users' interaction and adoption of e-government, which needs to be considered in e-government development. However, current research has not paid much attention to assessing usability. This empirical study conducts a systematic approach to evaluate the usability of current e-government websites, identifying existing usability problems and providing proposed design solutions for further e-government usability development. Such research results can help designers and developers to understand the importance of usability and guide their particular attention to develop more usable e-government.

机译：可用性是影响用户交互和采用电子政务的重要因素，在电子政务发展中需要考虑可用性。但是，当前的研究并未对评估可用性给予太多关注。这项经验研究进行了一种系统的方法，以评估当前的电子政务网站的可用性，识别现有的可用性问题，并为进一步的电子政务可用性发展提供建议的设计解决方案。这样的研究结果可以帮助设计人员和开发人员了解可用性的重要性，并引导他们特别注意发展更多可用的电子政务。

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来源
《Web information systems and technologies》|2011年|p.133-148|共16页
会议地点 Noordwijkerhout(NL);Noordwijkerhout(NL)
作者
Zhao Huang; Laurence Brooks;
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作者单位

School of Information System, Computing and Mathematics, Brunei University Middlesex, U.K.;

School of Information System, Computing and Mathematics, Brunei University Middlesex, U.K.;

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会议组织
原文格式 PDF
正文语种 eng
中图分类电子贸易、网上贸易;
关键词
e-government website; usability; users' centered approach;

机译：电子政务网站；可用性；以用户为中心的方法;

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Systematically Evaluating Usability in Web-Based Electronic Government: An Empirical Study

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