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Informating Greenpeace: Material practice, work culture, and global organization.

机译：信息化绿色和平：物质实践，工作文化和全球组织。

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摘要

This study examines the entwined histories of global IT infrastructure development and central office IT support at Greenpeace, a well-known environmental NGO with increasingly global reach. Through participant observation in the IT department at Greenpeace International and interviews with Greenpeace staff serving in varied roles, the study documents the development of key IT projects at Greenpeace, highlighting the decision-making processes within and around these projects, how people viewed these decision-making processes, and the organizational role of technical staff. Results indicate that (1) IT development has received (until quite recently) limited attention from Greenpeace's senior managers, and has been instead steered organically from group processes amongst technical practitioners, middle managers, and users. (2) IT specialists and other participants in IT projects were influenced by a range of moral constructs, some of which were characteristic of environmental advocacy, while others reflected the values and interests of progressive technical communities. (3) At the same time, IT development was not widely seen as a morally or politically charged area of work at Greenpeace. (4) As IT development has expanded in scale and scope, there is growing recognition of its impact on both relations between offices and the organization's effectiveness, warranting increased attention from the organization's senior managers. This shift, however, will likely narrow the role played by IT practitioners, who have in the past been key players in IT projects. The study provides insight into the ways IT has been integrated into non-profit organizations, drawing out (1) a tendency to view IT as somewhat apolitical; (2) how technologists in advocacy oriented non-profit organizations are governed, at the individual level, by moral ideals that characterize advocacy organizations; and (3) a growing awareness of the importance of technical governance in non-profit organizations.
机译：这项研究考察了绿色和平组织（全球知名度越来越高的环保非政府组织）在全球IT基础设施开发和中央办公室IT支持方面交织在一起的历史。通过在绿色和平国际组织IT部门的参与者观察以及对担任不同职务的绿色和平组织工作人员的采访，该研究记录了绿色和平组织关键IT项目的开发情况，突出了这些项目内部和周围的决策过程，人们如何看待这些决策，制定流程以及技术人员的组织角色。结果表明（1）（直到最近）IT开发受到了绿色和平组织高级管理人员的有限关注，取而代之的是从技术从业人员，中层管理人员和用户之间的团队流程中进行有机指导。 （2）IT专家和IT项目的其他参与者受到一系列道德构想的影响，其中一些是倡导环境的特征，而另一些则反映了先进的技术社区的价值和利益。 （3）同时，在绿色和平组织中，IT开发并未被广泛视为道德或政治责任的工作领域。 （4）随着IT开发规模和范围的扩大，人们越来越认识到它对办公室之间的关系以及组织有效性的影响，因此需要组织高级经理的更多关注。但是，这种转变可能会缩小IT从业人员的角色，他们过去一直是IT项目的关键参与者。该研究提供了对将IT整合到非营利组织中的方式的洞察力，得出了（1）一种将IT视为不政治的趋势; （2）面向倡导性的非营利组织的技术人员如何在个人层面上以倡导组织特有的道德理想为准则; （3）对非营利组织中技术治理的重要性的认识不断提高。

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  • 作者

    Sokoloff, Alex.;

  • 作者单位

    Rensselaer Polytechnic Institute.;

  • 授予单位 Rensselaer Polytechnic Institute.;
  • 学科 Sociology Industrial and Labor Relations.;Information Science.
  • 学位 Ph.D.
  • 年度 2006
  • 页码 188 p.
  • 总页数 188
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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