• 主题
高级搜索  >
历史搜索 清空历史
首页> 外文学位 >Employee's reactions to enterprise systems implementations: the role of cynicism toward enterprise systems.
【24h】

Employee's reactions to enterprise systems implementations: the role of cynicism toward enterprise systems.

机译：员工对企业系统实施的反应：犬儒主义对企业系统的作用。

获取原文
获取原文并翻译 | 示例
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

Modern organizations are increasingly implementing enterprise systems (ES), i.e. large information systems that integrate and streamline business processes across various functional areas. The potential benefits of these systems are encouraging. However, their failure rates are significantly high. Moreover, ES implementations seldom take advantage of their full capabilities potential. While there is a rich stream of research focusing on organizational-level critical success factors of ES, little attention has been paid to individual-level factors. Why is this problematic? Although the decision to implement an ES is usually made by the top management, and an employee is usually mandated to use these systems, an employee still retains substantial discretion on how to react to the system and whether to utilize its maximum potential.;The current study seeks to address this gap by investigating employees' reactions to ES implementations. Specifically, using change management literature as a theoretical background, this study applies the concept of cynicism to the context of ES implementation. Cynicism toward ES is defined as a specific attitude characterized by frustration and disillusionment, negative feelings toward an ES and a pessimistic outlook for future success of the system. This attitude is proposed as an important phenomenon that affects how employees react to ES implementation.;This dissertation develops a model linking cynicism toward ES with important system- and implementation- related antecedents and outcomes. This model examines how characteristics of the system and its implementation influence employee's cynicism toward the ES, and how such cynicism influences important system-related and psychological well-being outcomes.
机译：现代组织越来越多地实施企业系统（ES），即大型信息系统，这些系统集成并简化了各个功能区域中的业务流程。这些系统的潜在好处令人鼓舞。但是，它们的故障率非常高。此外，ES实施很少利用其全部功能的潜力。尽管有大量的研究集中在ES的组织级关键成功因素上，但很少关注个人水平因素。为什么这有问题？尽管实施ES的决定通常是由高层管理人员决定的，并且通常要求员工使用这些系统，但是员工仍然对如何对系统做出反应以及是否利用其最大潜能保留大量酌处权。本研究旨在通过调查员工对ES实施的反应来弥补这一差距。具体而言，本研究以变更管理文献为理论背景，将犬儒主义的概念应用于ES实施的环境。对ES的犬儒主义被定义为一种特定的态度，其特征在于沮丧和幻灭，对ES的负面感觉以及对系统未来成功的悲观看法。提出这种态度是影响员工对ES实施反应的重要现象。;本文建立了一个模型，将对ES的犬儒主义与与系统和实施相关的重要前提和结果联系起来。该模型检查了系统的特征及其实施方式如何影响员工对ES的冷嘲热讽，以及这种冷嘲热讽如何影响与系统相关的重要的心理健康结果。

著录项

  • 作者

    Alnuaimi, Omar Abdulrahman.;

  • 作者单位

    University of Arkansas.;

  • 授予单位 University of Arkansas.;
  • 学科 Information technology.;Management.;Organizational behavior.
  • 学位 Ph.D.
  • 年度 2010
  • 页码 92 p.
  • 总页数 92
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号