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首页> 外文学位 >Persuasive embodied agents: Using embodied agents to change people's behavior, beliefs, and assessments.
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Persuasive embodied agents: Using embodied agents to change people's behavior, beliefs, and assessments.

机译：有说服力的体现主体：使用体现主体来改变人们的行为，信念和评估。

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摘要

Embodied Conversational Agents (i.e., avatars; ECAs) are appearing in increasingly many everyday contexts, such as e-commerce, occupational training, and airport security. Also common to a typical person's daily life is persuasion. Whether being persuaded or persuading, the ability to change another person's attitude or behavior is a thoroughly researched topic. However, little is known about ECAs' ability to persuade and whether basic persuasion principles from human-human interactions will hold in human-ECA interactions. This work investigates this question.;First, a broad review of persuasion literature, which serves as an inventory of manipulations to test in ECA contexts, is presented. This literature review serves an inventory to guide future Persuasive ECA work. The ECA literature is then reviewed. Two preliminary studies exploring the effects of physical attractiveness, voice quality, argument quality, common ground, authority, and facial similarity are presented. Finally, the culminating study testing the effectiveness of ECAs to elicit self-disclosure in automated interviewing is presented and discussed. The findings of that automated interviewing study suggest that ECAs may replace humans in automated interviewing contexts. The findings also suggest that ECAs that are manipulated to look like their interviewees are able to induce greater likeability, establish more rapport, and elicited more self-referencing language than ECAs that do not look like the interviewees.
机译：具体化的对话代理（即化身； ECA）在越来越多的日常情况下出现，例如电子商务，职业培训和机场安全。说服力对于一个典型的人的日常生活也很普遍。无论是被说服还是被说服，改变他人态度或行为的能力都是一个深入研究的话题。但是，人们对ECA的说服能力以及人与人之间的基本说服原理是否会在人与ECA的交互中保持鲜为人知。这项工作调查了这个问题。首先，介绍了说服文献的广泛综述，该文献作为在ECA环境中进行测试的操作的清单。本文献综述提供了清单，以指导未来的说服性ECA工作。然后审查ECA文献。提出了两项​​初步研究，探讨了身体吸引力，声音质量，论点质量，共同点，权威和面部相似性的影响。最后，提出并讨论了测试ECA在自动面试中引发自我披露的有效性的最终研究。该自动访谈研究的结果表明，在自动访谈环境中，ECA可能会取代人类。研究结果还表明，与看上去不像受访者的ECA相比，被操纵为看上去像他们的受访者的ECA能够诱导更大的可喜度，建立更多的融洽关系并引发更多的自我参照语言。

著录项

  • 作者

    Pickard, Matthew David.;

  • 作者单位

    The University of Arizona.;

  • 授予单位 The University of Arizona.;
  • 学科 Business Administration Management.;Information Technology.;Speech Communication.
  • 学位 Ph.D.
  • 年度 2012
  • 页码 302 p.
  • 总页数 302
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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