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Rule dynamics: Toward a theory of rule change in organizations.

机译：规则动态：建立组织规则变更的理论。

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摘要

Rules are at the heart of all human and organizational decision making and action. To add to the understanding of why rules change, I examine structural characteristics that make rule change processes exist. Traditionally rules have been portrayed using mainly static views. Although the static perspective has been extremely helpful in developing understanding of the rote of rules in organizations, it ignores the dynamic nature of rule-change phenomena.; This thesis presents a theory of rule change in organizations grounded in the rules, decision making, management, and organizations literature that articulates an endogenous explanation for the change experienced by systems of rules over time. Drawing on textual and archival analyses and interviews, I develop causal feedback maps to represent the endogenous processes that make rules change. This allows me to propose a preliminary theory of rule change. Two main perspectives associated with the dynamics of rules in organizations are proposed: the design perspective and the emergent perspective. In the design perspective, three dynamic triggers that produce pressures for rule change are identified: the attainment discrepancy, the compliance discrepancy, and the organization-culture discrepancy. In the emergent perspective, three processes are recognized as crucial to the dynamics of rules in organizations: rule-following preferences of individuals, evolving character of rules, and perceived uncertainty.; Next, by looking at three different cases, I test the proposed theory. The first case, exploring best practices in a professional field of knowledge, investigates the links that create rules from comparing current practices to practices recognized as best by benchmarking. Later, exploring the dynamics of performance measurement systems, I formulate a system dynamics model that articulates the rule change theory and, via calibration to match the structure and behavior of the case, empirically validates it. The model, that uses information about micro-decisions and policies associated to the case, provides a reasonable explanation of the operational mechanisms and macro-behavior of main indicators of the case increasing confidence in its validity. Subsequently, by adding the effects of compliance to the rules, the initial model is expanded. Drawing an simulation results, I generate principles about conditions for rules change in organizations.
机译：规则是所有人类和组织决策和行动的核心。为了进一步理解为什么更改规则，我研究了使规则更改过程存在的结构特征。传统上，规则的描述主要是使用静态视图。尽管静态视角对于理解组织规则的死板非常有帮助，但它忽略了规则变更现象的动态本质。本文提出了一种基于规则，决策制定，管理和组织文献的组织规则变更理论，该理论对规则系统随着时间的推移所经历的变化进行了内生性解释。借助文本和档案分析以及访谈，我开发了因果反馈图来表示使规则发生变化的内在过程。这使我可以提出规则变更的初步理论。提出了与组织中的规则动态性相关的两个主要观点：设计观点和紧急观点。从设计的角度来看，确定了对规则产生压力的三个动态触发因素：成就差异，合规差异和组织文化差异。从新兴的角度来看，三个过程被认为是组织规则动态的关键：个人遵循规则的偏好，规则演变的特征以及感知的不确定性。接下来，通过研究三种不同的情况，我测试了提出的理论。第一个案例探索专业知识领域的最佳实践，研究了将规则与当前实践与基准测试中公认的最佳实践进行比较而创建规则的链接。后来，我探索了性能测量系统的动力学，建立了一个系统动力学模型，该模型阐明了规则更改理论，并通过校准以匹配案例的结构和行为，通过经验对其进行了验证。该模型使用有关案件的微观决策和政策的信息，为案件的主要指标的运行机制和宏观行为提供了合理的解释，从而增加了案件有效性的信心。随后，通过将合规性影响添加到规则中，可以扩展初始模型。绘制模拟结果，我生成有关组织中规则更改条件的原则。

著录项

  • 作者

    Martinez-Moyano, Ignacio J.;

  • 作者单位

    State University of New York at Albany.;

  • 授予单位 State University of New York at Albany.;
  • 学科 Political Science Public Administration.; Business Administration Management.
  • 学位 Ph.D.
  • 年度 2005
  • 页码 878 p.
  • 总页数 878
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 政治理论;贸易经济;
  • 关键词

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